Within 30 days of receiving a shipment from noskid.com, you may return any un-opened products for a full refund less shipping & a 20% restocking charge. All return items must be unopened and in their original packaging. This excludes special orders such as custom tinted paint, custom and cut materials and a selection of other products.
Please contact us to obtain a return authorization number and on receipt of the goods we will credit your credit card or issue a refund by check. If you receive any damaged items you must contact us at 1-800-375-0571 within 48 hours of receipt from 8 to 5 Monday through Friday EST. You will be issued a Return Authorization Number (RAN). Most importantly you must include your Return Authorization Number (RAN) when returning goods. Any products returned without an authorization number will not be accepted.
Please pack goods to be returned very securely and include a copy of your packing slip or the packing slip number and authorization number. All return shipping charges are the responsibility of the customer unless items were processed incorrectly or received damaged. We strongly suggest that you use a reputable carrier for all returns.
Refunds will be processed within 10 days of receipt of goods received in good condition.
Damaged or missing items. Please notify us within 2 days of delivery by calling the toll free phone,
1-800-375-0571 or e-mailing firstname.lastname@example.org.