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How secure is my credit card information?
Placing Orders. How do I place an order?
Minimums. Is there a minimum order?
Returns. How do I return an item(s)?
How do you Ship?
Catalogue. Can I get a catalogue by mail?
P/Os. Do you accept Purchase Orders?
Searching. How do I find a product?
Payment. How do I pay for my purchases?
Volume Discounts. Is there a large quantity discount?
Changes. Can I add or delete items from my order if I change my mind?
Approval. How are orders approved?
Confirmation. How are orders confirmed?
Cancelling. What if I want to cancel an order?
Shipping area. Do you ship outside the U.S. and Canada?
Shipping costs. How much will shipping cost?
Timing. How long do orders take to arrive?
MSDS. Can I get an MSDS?
Privacy. Do you share or sell customer data?
Credentials. How long have you been in business?
Password. What if I forget my TPW site password?
Will my working order be saved if there is a power failure or I accidentally switch off my computer?
If there are any other questions or issues you need an answer to or help with, please e-mail us at info@noskid.com
How secure is my credit card information?
Your credit card information is totally secure. It is protected by Thawte who is a leading global Certification Authority. This system utilizes the internet's strongest security
technologies, including Secure Socket Layer (SSL), to insure your
information is safe guarded from the moment you enter it until your
transaction is completed. SSL is the latest internet security protocol that
encrypts your data to prevent eavesdropping, tampering, or message forgery.
We do not store any of your credit card data on our computers so you have to
re-enter the data each time you order from our site. Therefore, you can rest
assured that your data is not being stored on our computers and not
available to any unauthorized user.
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Placing Orders. How do I place an order?
To place an order just point to a category, find your product, enter the
order quantity and click on the cart. Then go to "check out" and submit your
information.
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Minimums. Is there a minimum order?
No, We have no minimum orders on all domestic US and Canadian orders.
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Returns. How do I return an item(s)?
E-mail us at orders@noskidding.com with your request. We'll give you a Return Authorization Number(RAN) number and proper return instructions. See our
Return Policy for more details.
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How do you Ship?
UPS on most orders.
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Catalogue. Can I get a catalogue by mail?
Yes, click here to request a catalogue.
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Purchase Orders. Do you accept Purchase Orders?
We accept Purchase Orders two ways. The first is you may order online using a PO and pay by major credit card or charge account or through our www.noskidding.com website which
services our dealer, distributor and OEM customer base. Through our
www.noskid.com website we do accept all major credit cards (MasterCard,
Visa, and American Express). Please do add a P/O No. to your order as a
reference note.
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Searching. How do I find a product?
You can search for any product on our site via the "Products" section on the
left hand side of your screen. Simply run your mouse over the section that
relates to your requirement and then click onto the category. You will be
taken to another screen with more descriptions allowing you to narrow your
search and order the appropriate product in the correct size and color
within any category.
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Payment. How do I pay for my purchases?
You can pay by major credit card (MasterCard, Visa, and American Express).
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Volume Discounts. Is there a large quantity discount?
Yes. If your volume requirement is significantly larger than the volume
discounts shown on our site, merely e-mail us directly so we may submit a
volume quote to you directly. Typically you will receive your volume quote
the same day.
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Changes. Can I add or delete items from my order if I change my mind?
Once you submit an order, you can make changes by e-mailing us at
orders@noskidding.com and giving us your order number. We'll make every effort to
adjust your order, unless it has already been processed and shipped.
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Approval. How are orders approved?
Your credit card number is asigned to your order within our system and will
be charged before we ship the goods to you via UPS. If there is a problem
with processing your credit card number you will be notified in a timely
manner, usually the same day or next business day.
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Confirmation. How are orders confirmed?
You'll get an immediate confirmation on-screen plus an order number, which
you can print out. A follow-up e-mail confirmation with your order
information will also be sent.
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Cancelling. What if I want to cancel an order?
You need to send an e-mail to orders@noskidding.com. Most orders go straight to
our warehouse and we may not be able to intercept them in time. If you pass
the cancellation point, then contact us when the order arrives about
returning it. See our Return Policy for all the specifics.
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Shipping area. Do you ship outside the U.S. and Canada?
Noskid.com ship's within the United States, Canada, Mexico and the Carribean. If you are inquiring
from outside the United States, Canada, Mexico and the Carribean, please inquire through our
www.noskidding.com website or e-mail us at: sales@noskidding.com Please
advise us which country you are located in so that we can forward your
inquiry to our local distributor for follow up. If your interest is in
becoming a No Skidding dealer or distributor, please advise us of the
country that is of interest. If we do not already have distribution in
place, we would be pleased to discuss the opportunity with you. If we do
have a master distributor in place, there may indeed be the opportunity for
your company to become a sub-distributor or dealer within such a market.
We are always looking for distributors in markets that we currently do not
have distribution and our established master distributors are always looking
for regional dealers or sub distributors within their respective markets.
Please e-mail sales@noskidding.com for product inquiries or dealer inquiries
outside of North America.
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Shipping costs. How much will shipping cost?
We ship via UPS and your shipping cost will be calculated based upon UPS's
current shipping costs upon check out.
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Timing. How long do orders take to arrive?
We normally ship the next business day. You can check the status of any
order by e-mailing us at orders@noskidding.com or by selecting the order status
from the Customer Service/Help menu. Please be sure to give us your order
number.
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MSDS. Can I get an MSDS?
For coatings and chemicals, you should consult the MSDS for that product
before you use it. MSDS are sent with your orders. If you have misplaced
the MSDS that is sent with your shipment or need to view an MSDS before
ordereing, please e-mail us at orders@noskidding.com
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Privacy. Do you share or sell customer data?
We don't share information with or sell data to 3rd parties. We collect your
contact and billing information to process and ship your orders and send you
information about noskid.com when requested or necessary.
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Credentials. How long have you been in business?
Since 1993 our parent company, No Skidding Products Inc. has been a pioneer
in the development, manufacture and distribution of the most comprehensive
and innovative range of slip resistant products available anywhere. No
Skidding® products are distributed in over forty countries around the world.
www.noskid.com is the e-commerce site for No Skidding Products Inc.,
specifically for our North American customers.
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Password. What if I forgot my noskid.com site password?
Simply tell us which e-mail address you used to create your account and we will e-mail your password to you. Forgot your password? Click Here.
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Will my working order be saved if there is a power failure or I accidentally switch off my computer?
If you were logged in under your account, your order will be saved.
Return to FAQ
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